Privacy Policy

Effective Date: March 29, 2026  |  Last Updated: March 29, 2026

1. Introduction and Who We Are

Welcome to Seasons Pizza. We are a food service business operating in the United States, dedicated to delivering high-quality pizza and food products to our customers. We are committed to protecting your privacy and handling your personal data with transparency, care, and in full compliance with applicable United States privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act, which governs unfair or deceptive acts or practices in commerce.

This Privacy Policy applies to all users of the Seasons Pizza website located at seasonspizza.top, including visitors, registered account holders, and customers who place orders through our platform. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms set forth in this Privacy Policy.

1.1 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us using the following details:

2. Information We Collect

Seasons Pizza collects various categories of information to provide you with a seamless, personalized, and reliable food ordering experience. The types of information we collect are described in detail below.

2.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, or contact our customer support team, we may collect the following personal identification information:

• Full name – to identify you as a customer and personalize your experience
• Email address – to send order confirmations, promotional offers, and account-related communications
• Phone number – to contact you regarding your order or delivery
• Delivery address – including street address, city, state, ZIP code, and any delivery instructions
• Billing address – for processing payments and fraud prevention purposes
• Date of birth – where required to verify age eligibility for certain promotions or services
• Username and password – to secure your account on our platform

2.2 Payment and Financial Information

When you make a purchase through our website, we collect payment-related information necessary to process your transaction. This may include:

• Credit card or debit card details (card number, expiration date, CVV code)
• Digital wallet information (such as PayPal, Apple Pay, or Google Pay)
• Billing address associated with your payment method
• Transaction history and order records

Please note that Seasons Pizza does not store your full payment card details on our servers. All payment processing is handled by trusted third-party payment processors that comply with Payment Card Industry Data Security Standards (PCI-DSS).

2.3 Order and Transaction Data

We collect information about the orders you place with us, including:

• Items ordered, quantities, and customization preferences
• Order date, time, and total value
• Delivery preferences and special instructions
• Order history and frequency of purchases
• Feedback, ratings, and reviews you submit

2.4 Usage and Behavioral Data

We automatically collect certain information about how you interact with our website. This usage data helps us understand user behavior, improve our services, and enhance your browsing experience. This includes:

• Pages viewed and time spent on each page
• Links clicked and features used
• Search queries entered on our website
• Shopping cart activity, including items added and abandoned
• Referral sources (how you arrived at our website)
• Session duration and frequency of visits

2.5 Device and Technical Information

When you visit our website, our servers and analytics tools automatically collect technical information about your device and connection, including:

• IP address and approximate geographic location
• Device type (desktop, mobile, tablet)
• Operating system and version
• Browser type and version
• Screen resolution and device settings
• Unique device identifiers
• Internet service provider (ISP)
• Time zone settings

2.6 Location Data

With your consent, we may collect precise or approximate location data from your device to facilitate delivery services, show you nearby store locations, or provide location-based promotions. You may disable location sharing through your device settings at any time.

2.7 Communications Data

When you contact us through email, phone, or our website's contact form, we may retain records of those communications, including the content of your messages and our responses, for quality assurance and customer service purposes.

2.8 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. Please refer to Section 9 of this Privacy Policy for detailed information about our cookie practices.

3. How We Use Your Information

Seasons Pizza uses the personal information we collect for the following purposes:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders
• Managing your account and login credentials
• Arranging delivery or pickup of your orders
• Processing payments and issuing receipts or invoices
• Providing customer support and resolving disputes or complaints
• Sending order confirmations, status updates, and delivery notifications

3.2 Improving Our Products and Services

• Analyzing customer behavior and preferences to improve our menu offerings
• Monitoring website performance and identifying technical issues
• Conducting research and analysis to enhance user experience
• Testing new features and functionalities on our platform
• Gathering feedback and satisfaction data through surveys

3.3 Marketing and Promotional Communications

• Sending promotional emails, newsletters, and special offers (where you have given consent or we have a legitimate interest)
• Personalizing marketing communications based on your order history and preferences
• Running loyalty programs, discount campaigns, and seasonal promotions
• Displaying targeted advertisements on our website and third-party platforms
• Conducting retargeting campaigns based on your browsing behavior

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly at [email protected].

3.4 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Detecting, preventing, and investigating fraud, security breaches, or other illegal activities
• Enforcing our Terms of Service and other applicable policies
• Responding to legal requests, court orders, or regulatory inquiries
• Protecting the rights, property, and safety of Seasons Pizza, our customers, and the public

3.5 Analytics and Business Intelligence

• Generating statistical reports on website traffic, user demographics, and purchasing patterns
• Evaluating the effectiveness of our marketing campaigns
• Making data-driven business decisions regarding menu development, pricing, and service delivery

4. Sharing Your Information with Third Parties

Seasons Pizza does not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to help us operate our website and deliver services to you. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared. Categories of service providers we work with include:

• Payment processors – to securely handle financial transactions (e.g., Stripe, PayPal)
• Delivery and logistics partners – to fulfill and deliver your food orders
• Cloud hosting providers – to store and manage our website and data infrastructure
• Email marketing platforms – to send promotional communications and newsletters
• Analytics providers – such as Google Analytics, to help us understand website usage patterns
• Customer support tools – to manage customer service communications
• Fraud prevention services – to detect and prevent unauthorized transactions

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information to governmental authorities, law enforcement agencies, or other third parties when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or regulatory requirement
• Protect and defend the legal rights or property of Seasons Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public

4.3 Business Transfers

In the event that Seasons Pizza undergoes a merger, acquisition, reorganization, asset sale, or bankruptcy, your personal information may be transferred to the acquiring entity as part of the business assets. We will notify you by email or prominent notice on our website before your personal information becomes subject to a different privacy policy.

4.4 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other business purposes.

4.5 With Your Consent

We may share your personal information with other parties not described in this section when we have your explicit consent to do so.

5. Data Security Measures

Seasons Pizza takes the security of your personal information seriously and implements a comprehensive range of technical, administrative, and physical security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Safeguards

• SSL/TLS encryption – All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) or Transport Layer Security (TLS) technology
• Data encryption at rest – Sensitive data stored on our servers is encrypted using industry-standard encryption algorithms
• Firewalls and intrusion detection systems – We employ network security tools to monitor and block unauthorized access attempts
• Secure payment processing – All payment transactions are handled through PCI-DSS compliant processors
• Access controls – We implement role-based access controls to ensure only authorized personnel can access sensitive data
• Regular security audits – We conduct periodic vulnerability assessments and penetration testing

5.2 Administrative Safeguards

• Employee training on data privacy and security best practices
• Data processing agreements with all third-party service providers
• Internal data governance policies and procedures
• Incident response plans for potential data breaches

5.3 Limitations

While we strive to protect your personal information using industry-standard security measures, no method of data transmission over the internet or electronic storage system is 100% secure. We cannot guarantee absolute security of your data; however, we are committed to promptly notifying affected users and relevant authorities in the event of a data breach, in accordance with applicable state and federal laws.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. As a business operating in the United States, Seasons Pizza respects and honors the rights provided under applicable state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

6.1 Right to Know and Access

You have the right to request information about the personal data we have collected about you, including the categories of information collected, the purposes for which it is used, and the categories of third parties with whom it is shared. You may also request a copy of the specific pieces of personal information we hold about you.

6.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. We will take reasonable steps to verify the accuracy of any correction request before making changes to your data.

6.3 Right to Deletion

You have the right to request the deletion of your personal information from our systems, subject to certain exceptions. We may retain certain information where we are legally required to do so, or where retention is necessary for legitimate business purposes such as completing ongoing transactions, detecting fraud, or complying with legal obligations.

6.4 Right to Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.

6.5 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information. Seasons Pizza does not sell your personal information for monetary compensation; however, certain advertising practices may constitute "sharing" under California law. You may exercise this right by contacting us at [email protected].

6.6 Right to Limit Use of Sensitive Personal Information

California residents have the right to limit the use and disclosure of sensitive personal information to that which is necessary for performing the services or providing the goods you have requested.

6.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices, provide a different level of service quality, or suggest that you will receive a different level of service for exercising your rights.

6.8 How to Exercise Your Rights

To exercise any of the rights described above, please submit your request through one of the following methods:

• Email: [email protected]
• Website: seasonspizza.top

We will respond to verifiable consumer requests within 45 days of receipt, as required under applicable California law. If we require additional time (up to 90 days total), we will inform you of the reason and extension period in writing. We may need to verify your identity before processing your request.

6.9 Authorized Agent

You may designate an authorized agent to submit privacy requests on your behalf. The authorized agent must provide written proof of authorization, and we may require you to verify your own identity directly with us before processing the request.

7. Data Retention

Seasons Pizza retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Our general data retention periods are as follows:

When your personal data is no longer required, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal policies.

8. Children's Privacy

Seasons Pizza does not knowingly collect, solicit, or store personal information from children under the age of 13, as protected under the Children's Online Privacy Protection Act (COPPA), or from individuals under the age of 18 more broadly. Our food ordering services, including the creation of accounts and placement of orders, are restricted to adults aged 18 and above.

If you are a parent or legal guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon receiving such notification, we will take prompt steps to delete the child's information from our systems and terminate any associated account.

We encourage parents and guardians to monitor their children's online activities and to help enforce this policy by preventing minors from submitting personal information to our website.

9. Cookie Policy

Seasons Pizza uses cookies and similar tracking technologies on our website to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements.

9.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences and login status.

9.2 Types of Cookies We Use

9.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification when a cookie is placed. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders.

For more detailed information about the cookies we use and how to manage your preferences, please refer to our full Cookie Policy available on our website at seasonspizza.top.

10. International Data Transfers

Seasons Pizza is based in the United States and processes personal data primarily within the United States. Our servers, databases, and key service providers are located within the United States.

However, some of our third-party service providers may operate from or have data centers located in other countries. In such cases, your personal information may be transferred to, processed in, or stored in countries outside of the United States. These countries may have data protection laws that differ from those in the United States.

When we transfer your personal data internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable law. These safeguards may include:

• Entering into data processing agreements with third-party providers that incorporate standard contractual clauses
• Ensuring that transfers are made only to countries that provide an adequate level of data protection
• Applying technical and organizational security measures to protect data in transit and at rest

By using our website and services, you acknowledge and consent to the potential transfer of your personal information outside of your country of residence, as described in this section.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, and services that are not operated by Seasons Pizza. These may include social media sharing buttons, embedded content, or links to partner websites. Once you leave our website by clicking on a third-party link, your activity on that site is governed by the privacy policy of that third-party provider.

We encourage you to review the privacy policies of any third-party websites you visit. Seasons Pizza has no control over and assumes no responsibility for the content, privacy practices, or actions of third-party websites or services.

12. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to have your online activities tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, Seasons Pizza does not currently respond to DNT browser signals. However, you can manage your tracking preferences through your browser settings and by adjusting your cookie preferences as described in Section 9 of this Privacy Policy.

13. California-Specific Privacy Rights

If you are a resident of California, you are entitled to specific privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). In addition to the rights described in Section 6 of this Privacy Policy, California residents have the following rights:

13.1 Shine the Light Law

Under California Civil Code Section 1798.83 (also known as the "Shine the Light" law), California residents may request information about whether we have disclosed personal information to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please contact us at [email protected].

13.2 Categories of Personal Information Collected

In the preceding 12 months, Seasons Pizza has collected the following categories of personal information as defined by the CCPA:

• Identifiers (name, email address, IP address, account credentials)
• Commercial information (order history, purchasing records)
• Internet or electronic network activity information (browsing history, website interactions)
• Geolocation data (approximate location based on IP address or GPS with consent)
• Inferences drawn from personal information to create a profile about preferences and behavior

13.3 Right to Know About Automated Decision-Making

California residents have the right to know whether we use automated decision-making or profiling in ways that produce significant effects on them. Seasons Pizza uses limited automated processes for purposes such as fraud detection and personalized recommendations. You may contact us to request more information about these processes.

14. Changes to This Privacy Policy

Seasons Pizza reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, business operations, or applicable laws. When we make significant changes to this policy, we will notify you through one or more of the following means:

• Posting a prominent notice on our website homepage
• Sending an email notification to the email address associated with your account
• Displaying the updated "Last Updated" date at the top of this Privacy Policy page

Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

15. How to File a Complaint

If you believe that Seasons Pizza has not handled your personal information in accordance with this Privacy Policy or applicable privacy laws, we encourage you to contact us first so that we can attempt to resolve your concern.

15.1 Contact Us Directly

Please reach out to our privacy team at:

• Email: [email protected]
• Website: seasonspizza.top

We will acknowledge your complaint within 10 business days and work toward a resolution within 30 days of receipt.

15.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority:

16. Legal Basis for Processing (Where Applicable)

Although the United States does not require businesses to specify a legal basis for processing personal data in the same manner as European data protection law, Seasons Pizza processes your personal information on the following grounds:

• Contractual necessity – Processing required to fulfill your food orders and deliver our services to you
• Legitimate business interests – Processing required to operate, improve, and secure our business operations
• Legal compliance – Processing required to comply with applicable federal and state laws
• Consent – Processing based on your explicit consent, such as for marketing communications or optional data collection

17. Summary of Key Points

This Privacy Policy was last updated on March 29, 2026, and is effective as of the same date. © 2026 Seasons Pizza. All rights reserved.